![]() BBB Business Profiles are subject to change at any time. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.īBB Business Profiles generally cover a three-year reporting period. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. An authorized representative is someone that can perform actions associated with someone else's license, including updates, renewals, and payments.BBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. This tutorial describes how a licensee can add an authorized representative to their BreEZe account. VIDEO: How to Add an Authorized Representative.This tutorial describes how to subscribe to receive email updates about status changes for specific licenses. VIDEO: Subscribe to License Notifications.This tutorial describes how to pay fees associated with applications, citations and miscellaneous items. Demonstrate how to request a duplicate certificate for a license.Update information related to an existing license.This tutorial also covers how to request a duplicate certificate This tutorial describes how to update information associated with a license, such as the address or name. VIDEO: How to Update License Information.Understand when renewals can be processed online.This tutorial describes how to submit a renewal application. Navigate between application pages to enter basic and detailed information.This tutorial describes how to submit an initial application. ![]() Request a reset for a forgotten password.This tutorial describes the steps to reset a forgotten User ID and/or a password for a BreEZe account. VIDEO: What to Do if You Forget Your Password or User ID.Link registration to existing license record(s).This tutorial also describes how to maintain the user's profile once registered. This tutorial describes how to register to become a BreEZe user. Upload attachments related to the complaint.File a complaint as a registered user and as an anonymous user.This tutorial describes how to file a complaint on a person or an organization licensed by the Department of Consumer Affairs. Search for and view details of a license.This tutorial describes how to search for and view license information for individuals or organizations that hold a license issued by the Department of Consumer Affairs. Overview of BreEZe Online Services functionality.This tutorial introduces BreEZe, which is the Department of Consumer Affairs' online services website. VIDEO: Overview of BreEZe Online Services.If you need more help after watching a help tutorial please contact the DCA Board/Bureau regarding your specific issues/questions (numbers at the bottom of this web page).Įxternal User Training – Online Tutorials Tutorial Name Please choose a video link to find out more regarding the subject you need help with. Below is a list and description of the online help tutorials created for BreEZe Online Services.
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